Operations management
Day-to-day management, departmental coordination and quality control. Clear operating procedures, efficient processes and a consistent guest experience.
Boutique hospitality management & consulting
Building
trust,
growing success.
Your partner in hospitality management, improved profitability and long-term growth.
Hotels · Resorts · Campsites · Marinas · Villas
Let’s talk about your propertyExperience. Dedication. Trust.↓
growing success.Hotel concept visualisation
01 / Our expertise
The full picture.
A personal approach.
We bring together operations, sales, marketing, finance and team development to help your property reach its full potential. From advice on specific challenges to full management, we tailor our support to hotels, resorts, campsites, marinas and villas.
Sales & marketing
Market positioning, revenue management and pricing strategy. Optimisation of sales channels and reservations, guest relations and online reputation management.
Finance & reporting
Budgets, forecasts and planning for operating and capital expenditure. Departmental profitability analysis and regular reporting to owners on key performance indicators.
People & standards
Workforce planning, recruitment and training. Onboarding new team members, organising seasonal staffing and developing teams that deliver quality service.
Development & consulting
Business and market analysis, operational audits and assessment of investment opportunities. Product development and repositioning with a focus on the long-term value of your property.
Pre-opening support
Operating concept, organisational structure and pre-opening budget. Preparing teams, standards and sales strategy, with support through the soft opening and launch.
02 / The people behind Veritas
Experience that
builds trust.
10+years of experience
in hospitality
in hospitality
HR / IEexperience in Croatia
and Ireland
and Ireland
More than 10 years of experience managing operations, sales and marketing for hotels and resorts in Croatia, complemented by international experience in Ireland.
Domagoj Grgić founded Veritas Hospitality as a boutique hospitality management and consulting company focused on business growth and optimisation. Together with his team, he helps owners and investors improve operations, increase profitability and develop hospitality projects that are sustainable over the long term.
He built his professional experience at Le Méridien Lav Split (Grand Casino Lav and Club Lav), where he was responsible for casino and club operations, as well as at Martinis Marchi Heritage Hotel, restaurant and marina on Šolta, Marina Frapa Resort in Rogoznica and Imperial Park Hotel in Vodice. He gained international experience at Monart Destination Spa in Ireland.
His experience also includes responsibility for the operational management of hotel and campsite portfolios within Jadran Crikvenica and Jadran Hoteli Rijeka, along with collaboration with international brands Marriott International and Accor.
Experience in boutique, luxury and operationally complex hospitality businesses underpins an approach that brings together service quality, staff development, financial discipline and owners’ business objectives.
03 / Collaborations and experience
Practical expertise.
Insights from diverse operations.
Veritas collaborations and the professional experience of our founder and team across Croatian and international hospitality businesses.
Clients and projects
Veritas Hospitality
Founder’s experience
Domagoj Grgić
Le Méridien Lav Split(Grand Casino Lav and Club Lav)
Martinis MarchiHeritage Hotel, restaurant and marina
Marina Frapa Resort Rogoznica
Imperial Park Hotel Vodice
Monart Destination Spa · IrelandJadran Hoteli Rijeka
Operations management
Bonavia Hotel · Continental Hotel · Neboder Hotel · Jadran Hotel · Boarding House Lucija · Uvala Scott Hotel · Oštro Campsite
Jadran Crikvenica
Operations management
Katarina Hotel · Slaven Hotel · Elements Camping Selce · Uvala Slana Campsite
Experience working with international brands
Team experience
Croatian and international hospitality
The references in the “Founder’s experience” and “Team experience” sections relate to previous professional experience. Veritas Hospitality clients and projects are shown separately. All logos belong to their respective owners.
05 / Start a conversation
Let’s talk
about your property.
Hotel, resort, campsite, marina or villa — let’s discuss your goals and opportunities for growth. A good relationship starts with an open conversation.
Domagoj GrgićFounder and Chief Executive Officer
+385 91 3117 197Direct contactdomagoj@veritas-hospitality.hrSales and business enquiriessales@veritas-hospitality.hr
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